Many QuayStones jewellery pieces are made to order. If the item you desire is out of stock and you're willing to wait 10 working days, simply use the pre-order button, and we will begin crafting it right away. Please note that gold-plated items may take a bit longer, as they are sent for professional plating after hallmarking. All orders are considered final once you receive an email confirmation. For inquiries about the production time for a specific design, please visit our "Contact Us" page. Each piece is hallmarked, quality checked, and securely before it leaves our studio. For further details, please review our additional policies at the bottom of the page.